No, you do not need to pay the setup fee again if you reactivate your plan after cancellation, provided you are resubscribing to your original cancelled plan. Here’s a detailed explanation:
When you initially sign up for immigri, a one-time setup fee is charged to cover the costs associated with customizing and configuring your platform to meet your specific needs. This fee is utilized for tasks such as platform customization, data integration, technical setup, and initial training and support.
Reactivating Your Original Plan: If you decide to return to immigri and reactivate your original cancelled plan, the setup fee will not be charged again. This policy ensures that you can easily resume using immigri without incurring additional setup costs. Your previous customizations and configurations will be retained, allowing you to pick up right where you left off.
Upgrading Your Plan: If, upon reactivation, you choose to upgrade to a higher plan, you will only need to pay the difference between your original plan and the new plan. This additional cost is necessary because the upgrade will include further customization to enhance your platform’s features and capabilities.
Example Scenarios:
- Resubscribing to the Original Plan: If you were previously on the “Firm Brand Plan” and you decide to reactivate the “Firm Brand Plan,” no additional setup fee will be required.
- Upgrading to a Higher Plan: If you were previously on the “Firm Brand Plan” and decide to upgrade to the “Firm Lead Plan,” you will only need to pay the difference in the subscription cost between the “Firm Brand Plan” and the “Firm Lead Plan.” This difference accounts for the additional features and further customization included in the higher plan.
This flexible reactivation policy is designed to make it easy for you to return to immigri and continue benefiting from our services without unnecessary costs.
If you have any questions or need assistance with reactivating your plan, our support team is here to help. Please contact us at support@immigri.us or open a support ticket from the Account page. We are committed to providing you with a seamless and hassle-free experience.